Trust London’s fire safety specialists to protect your property!
24/7 FIRE ALARM MONITORING
Protecting London’s Businesses, 24/7. Advanced Fire Alarm Monitoring by London City Fire.
Don’t just detect a fire, respond to it instantly. Our partnership with NSI Gold accredited control rooms provides real-time, professional monitoring to safeguard your people, property, and business continuity.
Call Us Today 0204 572 0661
Why 24/7 Monitoring is Essential
The Critical Role of Fire Alarm Monitoring
A fire alarm is your first line of defence, but what happens when no one is there to hear it? Our 24/7 monitoring service ensures that every fire alarm signal is immediately received and acted upon by trained professionals. This service is vital for:
- Property Protection: Minimising damage by ensuring a rapid response.
- Business Continuity: Reducing downtime and protecting your assets.
- Regulatory Compliance: Meeting UK fire safety regulations and insurer requirements.
How does your fire alarm monitoring service work?
- Our monitoring service connects your fire alarm system to a state-of-the-art Alarm Receiving Centre (ARC). When an alarm is triggered, a signal is instantly transmitted to the ARC. Trained operators assess the situation and follow a pre-agreed action plan, which can include contacting the Fire Brigade, a keyholder, or other emergency contacts, ensuring the fastest possible response.
Instant Professional Response | 90+ Years of Experience | NSI Gold Accreditation
Our Accredited Monitoring Partner
A Partnership Built on Trust and Expertise
We chose SMC Monitoring as our partner because they represent the gold standard in the security industry.
Their credentials give you confidence in our service:
Advanced ARC Technology: Operating a state-of-the-art Alarm Receiving Centre (ARC) with advanced technology for accurate and swift response.
Experienced Team: A dedicated team of trained operators with a deep understanding of fire alarm activation protocols and false alarm management.
Our Comprehensive Fire Alarm Services
- Fire Alarm Installation London: Professional installation of modern, reliable fire detection systems.
- Fire Alarm System Testing: Regular testing and maintenance to ensure your system is always operational.
- System Integration: Integrating your fire systems with other security and building management systems for seamless operation.
- BS 5839 Compliance: Ensuring your system meets the strict British Standard for fire detection and fire alarm systems.
Ready to Enhance Your Fire Safety?
Frequently Asked Questions
- Is your monitoring service compliant with UK regulations?
- Yes. We partner with SMC, a company that holds NSI Gold accreditation, the highest standard in the UK security industry. Our services also help your business comply with key regulatory requirements, such as BS 5839, and meet the strict standards often required by insurers, ensuring your policy remains valid.
- What happens during a false alarm?
- False alarms are handled with a verification protocol to minimize unnecessary callouts to the Fire Brigade. The ARC operator can attempt to verify the alarm’s validity. This process is designed to save you from potential false alarm fines and ensure that emergency services are only dispatched when genuinely needed.
- How often should I have my fire alarm system serviced?
- To ensure reliability and compliance with UK regulations, BS 5839-1 requires two professional service visits per year (6-monthly) for most by a qualified professional. Our service contracts include regular maintenance and testing as part of a comprehensive fire safety solution.
- Can your monitoring service work with my existing fire alarm system
- In most cases, yes. Our technology is designed to be compatible with a wide range of fire alarm systems. We will conduct a full assessment of your current setup to ensure seamless integration with our Alarm Receiving Centre, providing you with a smooth transition to our monitored service.
GET IN TOUCH TODAY
Talk to us: We would love to hear from you, whether you need some advice on your fire safety requirements or existing equipment tested, serviced or replaced, business security or home automation our team are always on hand to help.
